Terms of use

1. About these terms

These terms govern your use of the beale horton Health website at bealehorton.com. By using the site you accept them. If you do not accept them, please do not use the site.

These terms cover the website only. They are not the agreement under which we provide clinical care. Care is provided under separate consent and service arrangements given to you at the point of care, and nothing here limits your rights as a patient.

The site is operated by beale horton Health, full registered entity name, company number and registered office.

2. This website is not medical advice

The content on this site is general information about our services, our care model and our research. It is not medical advice, diagnosis or treatment, and it is not a substitute for consulting a qualified health professional.

Using this site does not create a clinician–patient relationship between you and beale horton Health or any of our clinicians. Do not delay seeking care, or disregard advice you have been given, because of something you read here.

3. Emergencies

4. Using this website

You may use this site for your own information and to contact us about our services. You agree not to:

• use the site unlawfully, or in a way that harms us or another person;
• attempt to gain unauthorised access to the site or any system behind it;
• introduce malicious code, or interfere with the site's operation;
• scrape, copy or republish substantial parts of the site without our written permission;
• misrepresent your identity, or submit information about another person without their authority.

5. Appointments and enquiries

Where the site lets you contact us or request an appointment, you agree that the information you give is accurate and that you are entitled to provide it. Submitting a request does not by itself confirm an appointment — a booking is confirmed only when we tell you it is.

How we handle the personal data in your enquiry is set out in our privacy policy.

6. Our WhatsApp assistant

Our assistant sends reminders and check-in messages and can answer routine questions. It is a support tool, not a clinician, and its responses are not medical advice. It may be automated in whole or in part.

WhatsApp is a third-party service operated by Meta, and your use of it is also subject to Meta's own terms. Message delivery depends on that service and on your network, and we cannot guarantee that a message will arrive or arrive promptly. You can opt out of these messages at any time by opt-out mechanism — e.g. the exact keyword to reply, or a contact route.

7. Intellectual property

The content of this site — including text, images, graphics, layout and the beale horton name and logo — is owned by us or used under licence, and is protected by copyright and trade mark law. You may not use our name or logo without written permission.

You may read, and print or download a copy of, pages of this site for your own non-commercial use, provided you do not alter them or remove any notices.

8. Third-party content and links

The site links to and displays material from other organisations, including press coverage and partner logos. We do not control that material and are not responsible for its content or availability. A link is not an endorsement.

9. Availability and accuracy

We try to keep the site available and its content current, but we do not guarantee that it will be uninterrupted, error-free, or up to date. Clinical information, locations, opening hours and program details can change. We may change, suspend or withdraw any part of the site at any time.

10. Liability

To the extent permitted by Ghanaian law, we are not liable for loss or damage arising from your use of this site, from reliance on its content, or from any inability to access it.

Nothing in these terms excludes or limits liability where it cannot lawfully be excluded — including liability for death or personal injury caused by negligence, or for fraud. The precise scope and any financial cap on liability is liability wording and cap — must be settled by counsel against Ghanaian law.

11. Governing law

These terms are governed by the laws of the Republic of Ghana. Disputes are subject to agreed courts or dispute-resolution forum, and whether arbitration applies.

12. Changes to these terms

We may amend these terms from time to time. The date at the top of this page shows when they were last changed, and continuing to use the site after a change means you accept the amended terms.

13. Contact